The terms of Loss Adjustor and Loss Assessor sound similar and there is often confusion over the difference between the two job titles. They are both roles within the insurance claim sector but there is a key difference between them. Loss Adjustors work for insurance companies, while Loss Assessors work for insurance policyholders, handling a claim on their behalf.
What is the role of a Loss Adjustor?
Working on behalf of an insurance company, Loss Adjustors decide what will be paid for in the event of a claim. The Loss Adjustor visits a policy holder’s premises on behalf of the insurance company in order to draw up a report to find out all the details, covering whether they think the claim is valid and ensure the amount of money paid out is correct under the terms of your insurance policy. They may also work with any other insurance companies which are involved.
Loss Adjustors have to ensure that they are unbiased and make fair judgements. To ensure impartiality, they have to follow codes of conduct set out by The Chartered Institute of Loss Adjusters, General Insurance Standards Council, and The Association of British Insurers.
What does a Loss Adjustor do in the event of a claim?
In the event of a claim, your insurance company will send a Loss Adjustor out to survey the scene and assess the damage. They may take photographs. In order to prevent further damage and the potential for further claims, they are likely to want to take steps to ensure the site is secure.
Following their visit, they will submit a full report to the insurance company on what repairs need doing and the best way of carrying them out, often making recommendations of reliable firms to undertake the work.
At The Forshaw Group we work closely with insurance companies and Loss Adjustors to renovate commercial and residential property damaged by fire, flood or storm damage. We have years of experience in restoration, which means we are a one stop shop when it comes to providing a single source solution for insurers and customers.
Where environmental control is concerned, time is of the essence. Being able to respond quickly is absolutely vital in order to mitigate damage as far as possible to premises as well as valuable assets such as machinery, documents and stock. We provide a 24-hour/ 7-day emergency call out service to homes and commercial premises so we can arrive on-site at the earliest possible moment, analyse the situation swiftly and begin our removal, restoration and remediation process.
Contact us to find out more.
