Despite the constantly shifting situation we’re dealing with as a country, we are ensuring our work can continue to be carried out safely and efficiently. This means that both our staff and our customers can rely on us to provide the same high level of care and service, regardless of Covid-19. But as well as our day-to-day contracts, emergencies still arise and need attending to, at all times of the day or night.
Even at short notice, our technicians can be called on to respond to large-scale emergencies. Our 24-hour call-out service can be accessed day or night, and we can have operatives on-site regardless of the location of the crisis.
In tandem with the emergency services and using our specialist equipment, we are able to access the site at the earliest opportunity, to make the area is safe. While attending to any fire or flood-related emergency, our technicians will be respecting social distancing and taking the utmost care to ensure Covid-19 protocols are adhered to.
Emergency response in an instant
Both fire and flood can have a devastating impact on your home or business. Flooding can cause untold damage and this type of emergency can occur at any time of year. It can be due to inclement weather, such as storms or rivers bursting their banks, or problems within the property, like heating system failures or mains water supply pipe bursts. The quicker the flood can be addressed the better, and this can make all the difference in salvaging valuable machinery, electronics, documents, furniture, and possessions.
In an emergency, our technicians can mobilise quickly and provide a professional, reliable service with the best equipment, resources, and technology at their disposal. Aspects such as the installation of emergency power supplies and water extraction can be implemented quickly, while damage prevention is a priority.
Recover and Restore
In the case of fire, the damage is twofold. There’s the devastating destruction of the fire damage itself, plus the collateral damage of the water used to extinguish the flames. Like our emergency flood response, our fire damage technicians work from the outset to clean up and restore your premises to pre-fire condition, in all aspects such as reconstruction, reinstatement, cleaning and smoke odour removal.
We are also continuing to safely carry out our contents and removal service, that allows us to store recovered items from your home or premises safely and securely, while any restoration and remedial work is carried out.
Our work on site involves the wearing of suitable PPE and there is no contamination or interaction beyond our operatives, in line with government guidelines. In this way, whatever disaster or emergency unravels, Covid-19 will have no impact on the level of service we are offering in these exceptional circumstances.