The Forshaw Group

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The Forshaw Group

The company was founded in 1948, with its headquarters in Liverpool City Centre. A successful expansion programme has seen the opening of an additional four offices spread across the north-west and into north Wales.

We have maintained a steady turnover in the past two years, and with this has come investment in the latest online technologies and service facilities to ensure a comprehensive, professional and customer-focussed claims management service.

As a company we have gone from strength to strength, bucking the downward trend in the property market and achieving real growth in the face of the toughest recession for a generation.


"Our aim is to deliver a seamless, full-service, claims management process which combines time and cost savings without compromising customer satisfaction".
Liam Hanlon, Director,The Forshaw Group

Online technologies

An online claims management interface allows insurance companies, loss adjusters and other parties involved in the claims process to track the real-time progress of restoration work being carried out under their policies. The secure software has been enhanced based on client feedback with the aim of offering a more user-friendly facility.

The efficiency and openness of these lines of communication have contributed significantly to the smooth running and satisfactory outcome of the Forshaw claims management process.

Restoration facility

2012 has seen the launch of a dedicated restoration facility in Speke. Here, items that can be reclaimed are restored on-site or sent to specialist contractors.

The Forshaw Group has invested in new technology which logs every item removed from a location for renovation and storage in this new secure warehouse before being returned or carefully disposed of by agreement with the owner and their insurer.

The level of continuity this service provides, speeds up the restoration process, and brings with it all the advantages of reduced relocation time for insurers, businesses and home-owners.

Company achievements

  • Founder member company of the Federation of Small Businesses.
  • Registered company with the Construction Industry Training Board.
  • Recognised Investor In People (IiP) Since 2000
  • Apprentice of the year recognition NVQII painting & decorating
  • Registered Contractor Health & Safety Assessment Scheme (CHAS)
  • Registered Contractor with CONSTRUCTION LINE 2006
  • IMS PAS99 incorporating ISO 9001
  • North West Construction Awards 2009 Finalist
  • North West Construction Awards 2010
  • Chartered Institute of Charity Boards
  • Chartered Institute of Insurance
  • ICRC recognised associate member of BDMA

Forshaw in the community

  • Lands End to John O’Groats Bikeathon - McMillan Cancer Research
  • Liverpool Corporate Cup - Meningitis Trust
  • Liverpool Lord Mayors Parade
  • Liverpool City Word Record Santa Dash – Sunshine Appeal
  • Liverpool Heartbeat, British Heart Foundation, Water Aid.
  • Chinese New Year Function – Claire House
  • Memorial Golf Day – Roy Castle Cancer Appeal
  • Sefton Triathlon – Special Endeavour Award 2008
  • David Graham ‘Natural High’ Schools Tour.

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